OPERATION MANAGER

I. OVERALL DESCRIPTION:

The Office cum Operations Manager will be responsible for overseeing the day-to-day operations of the office, leading a team of 10 members, and managing essential office processes. The ideal candidate will possess strong communication skills, a “can-do” attitude, and the ability to work independently while managing both people and tasks effectively. You will also be instrumental in designing and optimizing office processes, collaborating across departments, and supporting financial and payment workflows.

II. KEY RESPONSIBILITIES:

1. Brand Campaign Support:

• Assist in building brand communication plans and implementing integrated marketing activities.
• Coordinate with internal teams to deliver campaign assets and ensure brand consistency.
• Execute online/offline activities to enhance brand visibility and awareness.

2. Content & Creative Coordination:

• Work with creative, social, and content teams to ensure messaging aligns with brand guidelines.
• Support reviewing creative materials before publishing.
• Help collect references, competitor insights, and content ideas.

3. Partner & Vendor Coordination:

• Support relationships with media partners, KOLs/Influencers, creative vendors, and production teams.
• Assist in evaluating vendor proposals and coordinating deliverables.

4. Campaign Monitoring & Reporting:

• Track performance metrics such as brand search, engagement, traffic, and social sentiment.
• Prepare campaign reports and propose basic improvements.
• Conduct competitor research and identify market trends.

5. Cross-functional Collaboration:

• Work closely with marketing, media, content, and design teams to execute brand initiatives.
• Support administrative tasks such as budget tracking, document management, and scheduling.

III. REQUIREMENTS:

• Bachelor’s Degree in Marketing, Business, Communications, or related fields.
• 1–3 years of experience in Brand Marketing, Digital Marketing, Communications, or related functions.
• Experience executing branding or social media campaigns is preferred.
• Basic understanding of the Thailand digital landscape, consumer behavior, and major media platforms.
• Experience working with agencies (media, PR, influencer) is a plus.
• Knowledge of brand communication, social media content, and campaign execution.
• Familiarity with platforms such as Facebook, TikTok, YouTube, Google, Line, and influencer networks.
• Ability to coordinate with agencies, production teams, and KOL partners.
• Basic understanding of brand measurement tools: Social Listening, Brand Search, engagement metrics.
• Good command of English.
• Thai proficiency is an advantage.

IV. PROCESS INTERVIEW:

• Round 1: HRTA
• Round 2: Hiring Manager
• Final Round: Offer

V. CONTACT:

• Email: [email protected]
• Website: https://platinumtalent.info/
• Linkedin: linkedin.com/company/platinumtalent/