HR OPERATION SPECIALIST

I. OVERALL DESCRIPTION:

Consult and oversee HR operations, provide guidance to management, analyze HR metrics, resolve employee relations issues, and suggest HR strategies aligned with the company’s goals.

II. KEY RESPONSIBILITIES:

1. Data Management:

• Input and maintain employee information, including personal details, job-related data, and performance evaluations, in the HR database.
• Ensure accuracy and completeness of employee records and update as needed.
• Generate reports and analytics using HR data to support decision-making.

2. Onboarding and Offboarding:

• Prepare new employee onboarding materials and ensure all necessary paperwork is completed.
• Facilitate the orientation process for new hires, ensuring they are familiar with company policies and procedures.
• Process employee exits and entries.

3. Employee Relations:

• Act as a point of contact for employees regarding HR-related inquiries.
• Address basic employee inquiries and escalate complex issues to the appropriate HR personnel.

4. Compliance and Policies:

• Maintain knowledge of relevant employment laws and regulations to ensure HR practices comply with legal requirements.
• Assist in the development and maintenance of HR policies and procedures.
• Other tasks assigned by the Line Manager.

III. REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 3+ YOEs as HR Operations or related roles.
• Strong computer skills.
• Good at English.
• Excellent communication skills, both written and verbal.
• Exceptional organizational skills and attention to detail.
• Ability to maintain confidentiality and handle information.
• Team player with a positive and proactive attitude.
• Familiarity with HR laws, regulations, and best practices is advantageous.
• Strong problem-solving skills and ability to multitask in a fast-paced environment.

IV. PROCESS INTERVIEW:

• Round 1: HRTA
• Round 2: Hiring Manager
• Final Round: Offer

V. CONTACT:

• Email: [email protected]
• Website: https://platinumtalent.info/
• Linkedin: linkedin.com/company/platinumtalent/